DELIVERY WITHIN MAINLAND UK
All stock machinery will be dispatched via a pallet courier service within 48 hours, unless otherwise agreed with the customer. For non stock or bespoke machinery the lead time will be confirmed at the point of order.
This date is calculated from the receipt of order from authorised accounts or from the receipt of full payment from non-account customers.
Our prices include DELIVERY CHARGES WITHIN MAINLAND UK and VAT.
The machine is delivered with a fully detailed manual providing all instructions on use of the machine, as well as initial set up and routine maintenance Upon delivery; It is your responsibility to offload, unpack and position the machine(s) in the appropriate area and with the necessary services.
INSTALLATION & TRAINING
Delivery by a Dan Packaging Engineer including set up, installation and training is not included in the price of the machine. If this is required an additional cost of £250.00 will apply. Our Engineer will deliver, set up, position and run the machine with you and provide training to your operators.
Please contact us for pricing on our machinery either via the website or directly by e-mail firstname.lastname@example.org or telephone 01246 488999. Our prices exclude VAT, which is chargeable at the current rate.Prices quoted are valid for thirty days, after which time they are subjectto review and alteration as may be appropriate.
Twelve months parts only, excluding carriage, fair wear and tear, misuse and accidental damage on our machinery unless otherwise stated.
A Twenty Four month RETURN TO BASE warranty is included with all of our Cushion Pack Cardboard Shredding Machines. Again this is parts only, excluding carriage, fair wear and tear, misuse and accidental damage.
AFTER SALES & PARTS
We provide a full after sales service on all our machinery which includes free advise and support over the telephone and we stock a full compliment of Spares Part from our warehouse in Chesterfield. Should any issues not able to be resolved over the telephone an Engineer visit can be requested. Additional charges may apply.
We ask that all machinery is paid for prior to delivery. For machinery with a longer lead time, we ask for a deposit payment prior to production. The payment schedule will be discussed with sales at the time of order.
RETURN OF ITEMS FOUND TO BE FAULTY
If an item is found to be faulty, either on receipt or within its warranty period, you may return it for rectification (or, at our discretion, replacement). Please notify sales before returning the item
Vat Registration Number: 175 3168 96
Company Number: 8752665
Registered Office: 5 Westbrook Court, Sharrowvale Road, Sheffield, S11 8YZ